Our Reviews

Clear communication, friendly and customer oriented. Excellent transaction in all facets.

Quicker than expected

Great buying experience! Sharon and Kelley were able to locate the Chevy Trax I wanted in a day. Sharon is very thorough and quick to respond. I got a discount for being a healthcare provider, too! Highly recommended!

I was greeted by name as I walked through the door. Every staff member that I interacted with was friendly and professional. The waiting area was well-stocked and comfortable. My car was ready in under an hour, and it was clean (inside and out) and ready to go. The price was less than expected and competitive with other options in the region. I am extremely satisfied with the service I experienced.

Hi, I had an excellent experience purchasing my vehicle at Wilkinson Chevrolet. My sales rep, Loren Marin was awesome through the entire process with helping me select the right vehicle and answering all my questions. Everyone I encountered at this dealership was very helpful. I will definitely tell family and friends to go to this dealership to purchase a vehicle. They are an awesome team 😊.

Efficient service. Friendly staff.

Everyone were friendly and helpful

Excellent

smooth and easy purchasing process

Everything was fine, except I did not get a loaner car while my truck was in the shop. To provide the service I think you want for your customers, one should have been furnished. I feel like the size of your dealership one could have been furnished.

Cameron helped us find the perfect car. He was very helpful and friendly making our experience at Wilkerson amazing. I will recommend everyone to come to Wilkerson if they are looking for a car and more importantly ask for Cameron!!

Excellent service. Mikala McQuade was outstanding.

Everything was made easy.

All ways a great experience!! Chad, Sharon and team go above and beyond every time.

Sharon and Kelley were a great help! Kelley helped me in getting a great quote and answering all of my questions. Sharon was very friendly and helped me that day to learn the ins and outs of the vehicle and help me get a great deal! The deal I received was very straight forward with no crazy add ons which is not what I can say about a lot of other dealerships around the triangle area. Very happy with the customer service at Wilkinson and I would highly recommend to anyone!

Low pressure, helpful-great experience.

Smooth and easy process.

Service and loaner car were great! Love my new Equinox EV

Cameron Dodds was my salesperson. He was very knowledgeable, polite and helpful. I would recommend him and your business to everyone.

Great ! Very informative & helpful ! Very fast process !

Very efficient and helpful service was top notch

Great customer service

Great experience start to finish. Wilkinson was one of only 2 dealerships that even responded to my initial requests. Alissa Clark was awesome to deal with. Calleb did a super job with delivery of my Acadia, going over everything and follow-up. Justin was great with all the financial paperwork. My expectations were exceeded in all areas. Love my new Acadia !!

I drive 40 minutes to this dealership versus the one that is 5 minutes away. The staff here is friendly and their customer service goes above and beyond.

Great service

Very friendly environment

As always, Abby in Service and Jason, Diesel Mechanic got me in rapidly and repaired the Injector and had me back in the road within 24 hours.. above and beyond service aa Always. I've never been disappointed and always made to feel like my business matters .. by everyone at the dealership, all the way to the car washers... Y'all have an amazing team

Professional, great communication

Nick Atkins was a complete pleasure to work with. I never felt any stress or pushing for me to purchase. He listened to what I wanted, and he made it happen. Nick has a great attitude, I enjoyed working with him, loved his sense of humor! This is the first time, that it was a simple process to purchase. Penny did an outstanding job with completing my paperwork in the timeframe that worked for me.

Excellent from start to finish.

Wouldn't go anywhere else.

I was treated with respect from the git go. Everyone I came in contact with was very professional and laid beck. My kind of people.

Customer service is the best

The guy at service desk deserves a raise!!!

Wonderful as always!

great

Very satisfied professional and courteous staff Service was completed in a timely manner Completely satisfied

Fast and thorough! Great customer service

Excellent service. Took less time than I expected.

Cameron was all around amazing. The entire experience was perfect. To me, the worst part of buying a car is being at the dealership for many hours and he did everything he could to help with that. He was a joy to be around and speak to and I will absolutely buy another car from him at some point. I will highly recommend anyone that I know to come to your dealership. Chad got us to the right person, hands down.

It was easy and fast ,Thanks

Always Great service at Wilkinson.

Great experience. Friendly service with a smile.

Fast

Easy to deal with and reasonable negotiation

Probably the best vehicle buying experience I’ve ever had

Friendly and wonderful to work with

From start to finish my experience with this dealership was phenomenal

Excellent service. Sharon was very easy to work with and did her absolute best to accommodate all of our requests. My wife and I are very pleased with our purchase. Sharon and Wilkinson will be my first call the next time i buy a car.

My experience here was 100 times better than the last dealership I was using. I will not go back to that other dealership. I used the other because it is convenient for me with work.

Corrected my issue in a timely basis!

A great experience. Easy to deal with.

Quick friendly professional service.

Comfortable, clean friendly environment

Everything was good.

Questions were answered fully.

Everything was great

My experience at the dealership was efficient. Calleb Villalobos was exceptional—professional, attentive, and fully committed to meeting my needs without resorting to high-pressure tactics (although he did try). Throughout the process, I also received courteous and effective support from Kelley Varner (Internet Sales: initial conversation via phone) and Sharon Gagel (Sales Consultant, who stepped in while Calleb assisted other customers.) The entire team demonstrated a collaborative, customer-focused approach, never driven by individual gain. From start to finish, Calleb ensured the experience remained goal-oriented and smooth.

it was wife's Buick Tourex Everything went fine but one area we found the rubber moldings along the sill from front door to rear wheel arch is back ordered. Waiting for it to ARRIVE SO CAR CAN AGAIN BE WHOLE. MORTON MELTZER, MD

Quick n easy. Staff are always pleasant

I had a good experience with Sales Consultant Nick Atkins. he was very knowledgeable about the Chevrolet trailblazer! he was respectful and a nice person!

Quick service and I appreciated the ride to and from the store to pass time during the oil change.

Perfect! All folks were friendly and my vehicle was serviced in a timely manner. Thank you!

From scheduling to completion of service was excellent.

It was just an inspection.

Excellent

Nice workers, easy to work with.

Great customer service!

Everything was accomplished within an excellent amount of time per the repair of the new tire replacement on our 2021 Chevy Tahoe RST that we purchased from Wilkonson Chevrolet.

10 out of 10

Always a great experience at this dealership

I normally get my oil changed at this dealership and it usually takes 30 to 40 minutes. This time it took 1 hour and 20 minutes just for an oil change. My service advisor claims they were switching to a new system and that is why it took longer.

Everyone was extremely helpful from the service technician to the people behind the counter. Also a pleasant surprise was my bill was less than the estimate.

Very easy to work with, Katie helped pick out the right truck for me and was very knowledgeable on all the features it had just great customer service from start to finish

Very courteous and prompt. Did not mind the wait. A questions were answered. Experience with the staff were very courteous.

Everything was good

If was Wife's car it is fixed FASTER THAN EXPECTED. SO ALL OK. Morton Meltzer

Everyone is always so friendly and willing to help in anyway they can. Great staff. Very knowledgeable.

Easiest dealer to work with after long weeks of bad experiences

Nick reached out to me in email and indicated when I was ready to make a truck purchase to come back. I was not considering a hummer until I walked in the showroom. But Nick is the reason I came back in to even look.

Very nice from the service writer to the tech. Great work.

Always a great experience

The crew and staff analyzed the problem, notified promptly what needed to be done and how much it would cost.

Very friendly people and always professional at the same time!

Spoke to Kelley and let her know what I was looking for. Went in and she introduced me to Charles and the rest is history. Great purchase experience.

Wilkinson, as always, exceeds our expectations. We came for an inspection and headlight installation. We were kept informed every step of the way. The waiting room is maximized for customer comfort.

Friendly, professional and a pleasure to work with.

We continue to drive approximately an hour each way to have our cars serviced at Wilkinson in Sanford. The people there are capable, honest, friendly and helpful. We have a lot of confidence in their work. We could have work done much closer to our home, but choose not to for the reasons above.

Always good service!

Tom was a fantastic and professional employee to work with. He provided everything needed to see that both my vehicle and I were taken care of. he went above and beyond and treated the attendance of my truck like it was his own. the shuttle drivers were professional and personable. They were very punctual with their arrival times

The service department was very good getting me in on a last-minute emergency

quick deal did not waste any of my time. picked up truck that afternoon and paper work was already started

Documentation fees and dealer installed costs (window tint and door guards) is what lead me to your dealership, please continue to keep them low.

In all of my years, I don't think I've had a better vehicle purchase experience. Our salesman (Nick) was the most knowledgable car salesman I've worked with. There are so many features on our new Sierra Denali; Nick demonstrated the features and quickly answered any questions. He is a very professional guy with a great personality - I would not hesitate to go back to him with any future purchase. Justin was great to work with regarding the financial side. He also was very professional and obviously knows his products. He made what I typically consider to be the most painful part of a new vehicle purchase pretty painless. We met Wil Wilkerson and spoke with him a few times during the purchase and vehicle pickup process. We had no doubt that he places a great emphasis on hiring good people. He obviously truly cares about the customer experience and the customer being happy with their purchase. The team at Wilkerson is awesome.

I waited in the customer waiting room for more than an hour after the work was completed because the service rep did not let me know my truck was finished. If I had not checked with the front desk, it would have been much longer. Estimate given to me was one hour and it took 3 hours for routine maintenance.

The service advisor and tech went above and beyond to ensure I was satisfied and accomplish a task I asked them to look into. They took time and found an update that many other delaships just said they couldn't do it or wouldn't. At first it didn't take and they said they would not charge me for it but the tech didn't stop looking and found the second patch which got it to work.

Great service!

A quick oil change and topping off of fluids

Oil was changed and tires rotated excellent work and the staff was friendly and explained anything we needed to know.

1

Very thorough and quick with repairs.

Very good

Friendly staff. Comfortable waiting area. Could not repair my car as the part is back ordered. No way to know when it will be in.

It's always good service

We always have a great experience when we come to Wilkinsons

Best Dealership in North Carolina.

Great service !

excellent as usual

Sharon GAGEL is such an asset to your dealership. She exceeded our expectations.

Great

Sharon was great to deal with. She made us feel right at home when we walked in. She was very knowledgeable about the gmc line and was up front about all her answers. She didn’t waist our time but was very quick to get us a price. We left there to go to another dealership to look at a vehicle I had found before. The salesman there was pushy and the manager thrived to talk me into doing a deal I didn’t want. We went Jack to Wilkinson later that day and closed the deal with Sharon.

Everything was fine! Great job communicating.

The best advisor, ever!

Love the dealership. Friendly people that are quick to respond.

When we first walked in we were expecting a totally different response than what we received. The receptionist was courteous and immediately introduced us to Charles Chamblee. After that it was perfection. After living away from my hometown of Cameron for over 20 years it just made it that much sweeter to finally be back home.

My experience was always quick and professional

Always courteous and professional

The issue with the remote start is still an issue.

Prompt courteous service

Scheduling was easy, work was done in expected timeframe, truck was cleaned nicely.

Phylicia, Wilkinson agent, is excellent. She assisted me with my car tag sticker and other pertinent car information. Mr. Nick Atkins, car sales representative, is a great representative for the Wilkinson dealership. Thank you very much to them!

Sales Consultant Sharon Gagel was very instrument in my informed decision to purchase a vehicle. The experience was truley awesome, as she was able garner my interest and formulate a decisive action plan for me. For example, I initially wanted a Chevrolet 1500, and with additional information on the GMC Sierra 1550, I ended up getting it. It made sense. If only buying a vehicle could be this easy for everyone. Thanks! You are winning!

As always the service was great and the service department did a great job of informing me of what was going on.

Everyone is very friendly and helpful if you need anything.

Excellent

The sales process really began with the service department, who always treated us pleasantly, personably, and professionally. We were so happy with the service we received that when it came time to replace one of our Chevrolet vehicles we naturally thought of Wilkinson. Kate Ruiz was very knowledgeable about the Traverse High Country model we wanted, and with help from her manager Alex, got us into the vehicle we wanted. We are completely satisfied with Wilkinson Chevrolet and would not hesitate to refer them to a friend.

Experience was great, but was not happy with the results. I have a brand new 2025 Tahoe and already have had too many issues with it and I am not satisfied with how they want to fix the front bumper on this brand new Tahoe

The folks in the service department were very helpful ! A special shout-out to the friendly and excellent service from Abby. Cannot tell you how helpful she was. Thanks Abby and others at the service desk for being so on top of things and so friendly.

No problem getting appt and check in was quick and got me out in a reasonable amount of time.

I love it here! I will not take my car anywhere else.

It all went well and replaced air filter and inspected car and drove WELL GOING HOME.

It was smooth as can be, friendly and timely.

Wilkinson was the first dealership I have ever trusted to work with. In the 9 year relationship I have always been treated well until recently. I used to get a complimentary car wash and vacuum of the cabin. Things change and maybe that's not part of the service any longer.... ok. I'm afraid to ask, honestly. I had an issue with the prior 3 services and kept forgetting to mention on the next because I can (or thought I could) trust the work being done on my car. Prior to this service (oil and rotation), 3 times, I had one tire censor reading 5 to 8 lbs greater than the rest. When I arrived, I wasn't asked about my service only the diagnostic I was to receive. I said, "Wait, let's talk about the service first." And explained the problem I had for 3 prior services. What was the reply? Not: "Thanks, good to know." or "I'll make a note for our service team." or "OK." oreven "That information surprises me." The response I heard was "What do you want them set at?" HUH????? So I said "I don't care, but the service department should know where to set them so that they are all within 1 lb of each other." Then I had to hear, "We'll show you how to let out air or just stop by." Oh buddy. I am nearly 60 years old. I am female. AND I DRIVE A TRUCK! I know how to let air out of a tire, but I shouldn't have to when the service department isn't paying attention to detail as it used to be in the past. I am starting to look for another vehicle, but I don't think I'll be looking with Wilkinson. I used to share with friends how much I loved Wilkinson Service Dept. Not anymore. I'm listening to where others are sending folks because I am currently looking for a place to have regular maintenance done. The diagnostic didn't go so well either. I have an intermittent electrical problem going on with my truck. Since it's intermittent a diagnostic isn't showing anything (at least I want' charged for the dx). I would have thought that perhaps there might have been a database to check. If the service dept knew they couldn't dx it when I was crystal clear that I couldn't replicate the problem, then they should have told me from the start - in equally crystal clear language. I hate to send this feedback because of living in a small area and repercussions, but I was just aghast on the conversation that took place. It's like the person checking me in didn't even listen to the words I was using or trying to process them but put me on the defensive with issues I was having with their department.

Great job

All my appointments at dealership has been great respectful and informative about my car needs and service done in a timely manner

Love you washing the car after service. Nice touch of customer service

Very courtesy

Excellent customer service and communication prior to work being performed.

Staff members were pleasant to work with happy with the service department

Sharon was amazingly knowledgeable about all questions I had. Great job!

Always a Great experience , when I bring my vehicle in. Great atmosphere everyone is so kind. I’m a special thanks to Mikala for showing care and concerned about myself in my vehicle.

Excellent customer

Sharon Gagel is an excellent salesperson and went above and beyond to make our car buying experience easy and wonderful. She was a joy to work with and will recommend her to family and friends.

The staff there is so awesome and very helpful. The team there is very helpful and trustworthy and dependable. They gave me another option on how to pay the service bill that was over 4,000 dollars. So I was approved for the GM rewards credit card; that I might add is a win,win. They made sure I had a courtesy vehicle so I could get back and forth to work. They called and left a voicemail when they were done. Long story short they are one of; if not the best dealerships around. There’s a lot of stuff I can brag on them about; but I don’t want you all to be reading a book and going past or into your lunch time reading. They make me want to purchase a whole new vehicle; to be continued.

I’ve bought a lot of cars in my life from many different dealers. I have to say Shawn is an amazing salesperson and Chad is awesome got me exactly what I wanted and love it. Thank you both so much!!!

Event was simple state inspection

Warranty repair on fuel module. Worst part was trying to have it towed . Two AAA truck one at 8:30 am and he did not know how to defeat park and the second truck at 1:30 dispatched thru Onstar go it to run enough to place in neutral. I had to pay 38.50 because I wanted it taken to your dealership, which is where I purchased the car. That sucks.

Service was prompt, courteous and professional. I am confident in the expertise of the dealership.

Came in to see when I could get appointment to have my car inspected. They did it on the spot. Was done in less than 30 minutes plus car was washed.

Wilkinson's has always been good.

They were very happy to try to diagnose my issue. No matter who is handling my vehicle, the service rep is always friendly, courteous, and eager to get me taken care of. They've always gone "above and beyond" when it comes to what Id like to have done, or info on future issues or upgrades.

Took truck to have automatic start installed as well as bed cover

Excellent Service

Had a great experience. Our sale person knew what she was doing. Will go back for a future vehicle.

Love it really nice place and nice people

Great customer service, answers questions accurately, and provides very accurate quotes.

no issues but the reason for the visit was oil consumption test. After the test is complete what are the possible outcomes?

Very good customer service with confidence my service needs will be met as well as exceeded!

My experience has always been great at Wilkinson. They make you feel at home and they always let you know if uour vehicle needs something replaced and they give uou sn estimate of how much it will be. I really like that.

Very helpful

Good Customer Service 😃

Always take my vehicles there for servicing due to their experiance and quickness.

Quick easy oil change and tire rotation. Mikala is the best,!

Very professional and informative

Waited an hour for service to install a warranty item. It was the wrong part. Have to come back at later date for install.

Our 2026 Chevrolet Colorado gave a dashboard message that the antilock braking system needed service. I was able to schedule it for the next day, and we took it in for them to do a diagnostic. The diagnostic indicated what needed to be done, we were worked in the next day, and back on the road as good as new. It was a longer job, so we were transported home so we wouldn't have to wait. Full service dealership!

Great to deal with. No nonsense and far.

Staff is very friendly and knowledgeable

Great customer service! I liked how I was able to speak directly with the technician.

The customer service is always great here.

Best there is

Everything was great.

Always a good process

Management is great and very easy to deal with.

My visit for service and state inspection were perfect.

Prompt courteous and efficient.

Very easy to work with. The deal was made over the phone in minutes with only having to speak with one person. They did exactly what the said they would do.

The GM team was very helpful with all my questions. They provide excellent service of my vehicle and was timely getting it completed so I could be on my way.

Perfect as always

MR. BERNIE FIGUEROA WAS VERY PROFESSIONAL AND KEPT ME UPTO DATE ON MY SERVICE. THE SERVICE I RECIEVED WAS EXCELLENT.

Honestly just super professional and always really friendly

awesome job

Good experience

Cameron is awesome!

We had the oil changed and tires rotated all went well and staff was nice to deal with

Everyone was friendly and helpful, the work was done in a timely manner while I was waiting

The service itself was fine. The service help was not so great. We had a $10 off email that we gave to the person when we checked in. After my husband picked up the truck, I looked at the invoice and they did not give us the $10 credit that we were supposed to have.

The check in advisor was super nice and friendly. The wait time was short so service was fast. Much appreciated. I asked them not to wash the truck, it was already clean, however, the top of the front grill had greasy handprints all over it and a black handprint on the hood. I wish service would have cleaned up behind themselves.

The staff are always friendly, respectful, and kind with a smile of their faces.

Everyone was extremely friendly and helpful

Everything was great. Very professional and respectful. Everything was explained in detail and answered all questions, never rushing. I felt very comfortable talking with all members of the sales team.

Tyler was very professional and helped me a lot with my trades and truck purchase.

I made it across town and noticed 2 screws on the floor board. I had to call and return back and upon arrival the entrance bay tech didn't know where the screws went and once the tech who performed the service came with no sense of urgency. Yes it took about 10 mins for the correction but this backtracking added an additional hour to this taskm

Top notch

Great

Service staff was very polite and communicated the status of my service well.

On time, well informed and service provided as expected.

The Wilkinson Service department is just WONDERFUL!!!!!!!!!!! 10/10 will be back!! 10/10 would recommend!! 10/10 staff!!! OVERALL AMAZING EXPERIENCE EVERYTIME!!!!

Nick Atkins was a pleasure to work with. He made the purchase process extremely easy and provided great customer service. The entire experience at Wilkinson will make me a repeat customer. Thanks Jeff Maddox.

Some routine maintenance on my vehicle. Although I had asked for an analysis of the brake condition and did not receive one otherwise it would be five stars.

They do great work! Everyone is so kind and professional!

Staff is great!

Dillon was an excellent salesman. Very friendly. He had informative answers to all of my technical questions. It was a seamless process buying my new Sierra.

Cameron has been such a pleasure to work with. Everyone is so very nice.

I take my truck to Wilkinson because they go above and beyond and I always feel like they have my best interests in mind. Just got four new tires and an alignment and they manages to fall 200 dollars below the quote. Saving money always makes me feel good.

Excellent customer service

I had to drive about 45 miles after they had did a pressure check on engine recall to reset when change oil.

Very fast service. Everyone very friendly

Wilkinson was very thoughtful and helped me decide what vehicle to purchase, gave a fair price and spent all the time necessary to educate me on the vehicle.

Everyone was friendly. Katie was wonderful at explaining everything and willing to answer any questions I may have in the future.

QUICK RESPECTABLE SERVICE.

All the work wasn't done due to miscommunication. They corrected it and everything was done. Like the dealership.

Overall good experience

Excellent service !

No comment

Na

Everything went great

Evan was excellent to work with. He listened intently, shared recent similar experience with my issue and what has been the usual fix (software update). He provided a good summary of the completed work. I felt valued and taken care of.

Timely responses, quicker service than expected. Accommodating waiting area for my toddler and I

Everybody was professional and friendly and punctial.

Hands down the best car buying experience at Wilkinson gmc in Sanford! Our sales person, Dillon, was outstanding. He was very professional, extremely knowledgeable and his attention to detail throughout the buying process was fantastic. Charles, the finance manager, was great to work with, as well. He explained each step of the final buying process and was personable and patience in addressing all of my questions.

Always enjoy my visits at Wilkinson. Im always treated well and everyone is very friendly.

Staff were friendly and professional.

No further comments.

Very kind and courteous

Professional and courteous

Bernie was very helpful.

My appointment was right on time, in and out

Besides having lunch there, I don’t believe you could of done any better!

Love the pick up and drop off service. It makes things so much easier since I live on the other side of town from the dealership.

Everything is always great

Excellent customer service, very helpful in getting me set up in my new vehicle. Pleasant and efficient process.

Great service and commun8cation with customer. Will purchase from again in the future.

The Wilkinson staff are very knowledgeable and professional. Service costs are very reasonable! A+++++

Had check engine light on and had oil changed. I live about 5 miles from dealership. On the way there the engine oil light came on and the alarm started pinging. The oil pressure gauge went to zero. At the dealership I got in line and turned engine off. After about 10 minutes I cranked engine to move into the check in bay. The oil light and alarm ping was off but started back as I pulled into the bay. I turned engine off. The service agent checked me in and I explained all the above problems. Also explained that having occasional hard starting problems. Picked up truck next day and drove home everything fine. Drove about 15 miles next day noticed a little hesitation when first cranked. Next day tried to crank three times and failed. Drove another vehicle. Next day tried again and cranked on second try. Let run about 10 minutes turned off and started again with no hesitation. That afternoon tried with remote start,engine turned over but failed to start. The check engine light has not come back on but I am not driving truck because l am afraid it won’t start and leave me stranded. Sorry about the long winded reply but not sure where to go from here.

The service technician fully explained the problem and reassured us.